Farhan Qureshi 
Motorway users in Pakistan have been urged by One Network to switch to new M-Tag replacement Pakistan before the deadline of May 31, 2026, in a countrywide update. It is an initiative for all M-Tags above 5 years to improve system efficiency, toll collection accuracy and digital highway operations.
The advisory says that any replacements before the deadline will be free. However, there will be replacement charges after June 1, 2026 and additional penalties and restrictions are expected in the coming months if there is non-compliance.
Authorities have highlighted this update as a component of a larger modernisation project for Pakistan’s motorway infrastructure, promising better digital toll management and smoother traffic on major highways.
Deadline-based penalty system introduced for old M-Tags
The updated policy will implement a tiered penalty structure for obsolete M-Tags. Replacement is free until May 31, 2026; thereafter, a charge of PKR 150 will be applicable from June 1.
In case of further delay in replacement, tougher measures will be implemented from July 1, 2026, when old M-Tags could be blocked, and replacement costs could go up to PKR 300.
Step-by-step M-Tag replacement process explained
The replacement process for M-Tags has been designed to be easy and accessible for all vehicle owners. Motorists must go to any designated M-Tag Registration & Recharge Centre at the entry points, exit points or service areas of the motorway.
Applicants must have an original CNIC, driving licence and vehicle registration book for verification.
A service centre representative verifies the details and initiates the replacement request. Once approved, the old tag is removed, and a new M-Tag is attached to the top right corner of the vehicle’s windscreen.
Digital verification and support systems for users
Digital verification tools that aim to enhance the convenience of users and the transparency of operations support the M-Tag system. In the process of replacement, users may be asked to verify their identity and ownership of the vehicle by means of an OTP.
Motorists must keep their registered contact numbers active and updated to prevent any verification delay.
The updated tags also allow users to recharge and manage their accounts efficiently through a host of platforms, such as mobile wallets and banking channels, offering digital payment and recharge facilities.
Helpline and assistance services for motorists
A dedicated 24/7 helpline (1313) has been set up to assist motorists with queries related to M-Tag replacement, registration centres and system updates.
The helpline assists in identifying the closest service centres, and it also explains documentation requirements and technical issues related to tag activation or verification.
Motorists are advised to use the official support channels to avoid misinformation and to ensure smooth processing of their replacement request.
Authorities have also put in place additional support infrastructure at motorway service areas to cater for the increased public demand before the deadline.
Importance of upgrading older M-Tags for smoother travel
There is a need to replace the obsolete M-Tags to ensure the smooth running of toll operations and uninterrupted travel on the growing highway network of Pakistan.
Older tags can have technical issues such as scanning delays, account mismatches or connectivity issues at toll plazas.
Transport authorities continue to stress that compliance in a timely manner ensures the smooth functioning of highways for millions of people commuting daily.
Increasing digital transformation across Pakistan’s motorway network
The M-Tag replacement program reflects the ongoing digitalisation of transport infrastructure in Pakistan.
Motorway authorities have been progressively embracing automated toll collection systems, integration of digital payment and smart traffic monitoring solutions in recent years.
These upgrades are aimed at improving the travel efficiency, reducing manual errors and providing a more seamless driving experience to users on national highways.
In the long term, the move towards fully digital motorway systems should also increase transparency and operational efficiency.
Such initiatives are expected to improve Pakistan’s transport infrastructure and meet the growing demand for intercity mobility, authorities believe.
Conclusion: Early replacement is encouraged to avoid penalties
Drivers are encouraged to upgrade M-Tags before the May 31, 2026, deadline to avail of free replacement services and avoid the imposition of penalties in the future.
The phased plan for implementation will ensure that there will be no disruption to motorway operations across the country.
