How to Win Friends and Influence People by Dale Carnegie, in a succinct and unadorned summary.
Methods for Managing People
- Don’t be critical, condemning, or whiny.
- Express your real and sincere gratitude.
- create an intense desire in the other person.
- There are six techniques to win someone over.
- really show an interest in other people.
- Keep in mind that a person’s name is the sweetest and most significant sound in any language to that individual.
- Take time to listen. Encourage others to share their stories.
- Discuss the interests of the other individual.
- Give the other individual a genuine sense of importance.
- Win People Over to Your Point of View
- Avoiding arguments is the only way to receive the best results from them.
- Respect the other person’s viewpoints. Never say “You’re incorrect” out loud.
- If you are mistaken, say so right away and forcefully.
- Begin by being cordial.
- Get the other person to agree right away.
- Give the other person a lot of the talking to do.
- Allow the other person to feel as though the concept is their own.
- Consider things from the perspective of the other party, if possible.
- Be understanding of the thoughts and aspirations of others.
- Invoke your nobler intentions.
- Make your points dramatic.
- Set a test before the audience.
- How to Change People Without Offending Them or Creating Resentment
- Start off with sincere kudos and thanks.
- indirectly draw attention to other people’s errors.
- Before you criticise someone else, discuss your own errors.
- Instead than giving directions directly, pose inquiries.
- Leave the other person’s face intact.
- Praise every improvement, no matter how small it may be. “Be liberal in your praise and hearty in your acclaim,” the Bible says.
- Give the other individual a good name to uphold.
- Encourage people. Make it appear simple to fix the issue.
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